Pro Tips for Choosing a World-Class Moving Company
Finding a trusted moving company can be difficult if you don’t go through the proper vetting process. Considering that most grievances against moving companies revolve around lost or damaged possessions, overcharging, and delays, it’s wise to do your due diligence before making your final decision.
To avoid these issues, we wrote this blog so you can evaluate potential moving companies and make the most informed choice. Investing a little extra time in this process can ultimately spare you from a great deal of inconvenience.
Continue reading below for insight into our tips and recommendations for selecting the right moving company to make your relocation smooth sailing.
Get Referrals from Your Trusted Network
It goes without saying that getting referrals is among the best sources of gathering trusted information. Here are some ways to capitalize on referrals:
Family: You probably have a family member who has utilized a moving company in the past. Look to them for their opinions and ask what their experience was like.
Realtor: If you’re working with a realtor to move into a new property, chances are they know the best local moving company.
Neighbors: Neighbors aren’t only for providing a cup of sugar when you run out. They can also have valuable advice about the moving companies they use.
Friends: What good are friends for if they can’t give you friendly advice now and again? So, don’t hesitate to ask your friend circle who they recommend and why. Create a short list of top-rated companies and make your decision wisely.
The best thing about seeking reviews from previous customers is that you might be offered a referral discount. Don’t forget to look for this perk when you contact companies.
Browse Online Reviews and Complaints
Next, we recommend you look to the Internet for reviews and complaints. While you may be on the right track by asking for personal recommendations, looking to the general public will give you a clearer picture.
Moving Company Reviews on Google
Google is still the most popular search engine, and numerous businesses establish their online presence through Google Maps, allowing customers to provide reviews and ratings.
All you need to do is search for local movers, and you’ll be presented with a list of companies. Each listing will be accompanied by customer reviews available for public viewing.
BBB Accredited Moving Companies
Better Business Bureau (BBB) is a reliable online resource for checking the reputation of businesses and their customer complaints. Go to the main page, select the search option, and then search for moving companies in your desired geographical region.
If the company is listed with the BBB, you can access its public ratings and reviews, which should be a reliable source of information about the quality of its services.
Facebook: Moving Company Reviews
While Facebook is thought to be a source for social connections and posting life highlights, it has many other purposes, including researching company reviews.
Many companies, including local moving companies, have Facebook business pages where customers can leave reviews and comments about their experiences. You can use their page to determine how popular they are, which can indicate their experience and abilities.
Inquire About Licensing and Insurance
Never place your trust in a company that isn’t insured or doesn’t carry the required business licensing. Once you’ve narrowed down your list, get in touch with each company. Inquire about their credentials and whether they’re valid.
Here are some questions to ask:
- Can you provide your licensing information?
- What type of insurance coverage do you have?
- Ask about the types and amounts of insurance they carry.
- Do you have liability coverage for damaged or lost items during the move?
- Are your employees properly trained and insured?
- What happens in case of delays or damage?
These are the types of questions you need to ask to help you make an informed decision. Moreover, if any mishap happens during the service, you’ll have peace of mind knowing insurance details.
Keep an Eye Out for Red Flags
Red flags can be subtle or apparent. One of the biggest red flags when it comes to moving companies surrounds cost estimates. If a company is willing to give you an estimate, get it in writing. Moreover, ask them to break down the cost, item by item, and service by service.
A reputable moving company won’t ask for a cash deposit before you move. If they ask you for a deposit, it may be a good sign to move on. There are plenty of companies that would love to do business with you, and that won’t ask for cash upfront.
Additionally, if the price seems too good to be true, it probably is. Do basic market research on the standard price and go from there, comparing prices from company to company.
Does the Company Have a Website?
Almost every established company these days has a website. If you’re referred to a company that doesn’t exist online in any way, we say walk the other way. Even if a business is in its infancy stage, it should be listed on Google Maps and have a bare-bones website to give potential customers an idea of the services they offer.
Call the company and ask what their website details are. If they tell you they’re new to the industry and a website is in the making, use this as a red flag that they lack the seasoned expertise they need to fulfill a positive moving experience.
Partnering with a trusted moving company is as easy as putting in a little extra work before making your decision. By speaking to a few people and browsing the Internet, you can make sure that the perfect company makes your relocation a hassle-free process.
Best Movers is a seasoned moving company with extensive experience meeting our clients’ high expectations. To learn more about what we do or how we can help you transport your valuable belongings to your new home, you can call (867) 446-2653.